3ft (91cm) DisplayPort 1.2 Cable - 4K x 2K Ultra HD VESA Certified DisplayPort Cable - DP to DP Cable for Monitor - DP Video/Display Cord - Latching DP Connectors

Questions & Answers

Everything is hooked up but nothing is working. What should I do?
When you troubleshoot issues with a DisplayPort cable, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue: DisplayPort cable Video source Video destination To test your setup components, try the following: Use the DisplayPort cable, video source, and video destination in another setup to see if the problem is with the components or the setup. Use a different DisplayPort cable, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup. When you test the DisplayPort cable, video source, and video destination it is recommended that you do the following: Verify that the source resolution matches the capabilities of the video source destination. For example, if the destination is only capable of 1920 x 1080, then the source cannot output 2560 x 1600, as that exceeds the capabilities of the video source destination. Test at a lower resolution or a lower refresh rate, for example, 1024 x 768. If you are using 4K resolutions, test with a shorter cable. If you are experiencing issues with the audio over DisplayPort, make sure that the following is true: The source is set up to output audio over DisplayPort. The destination is compatible with the source's audio format. The destination volume has been raised.

My DisplayPort display is not working when I try to output 4K at 30Hz with this device. How do I resolve this issue?
To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz. To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.

My DisplayPort display is not working when I try to output 4K at 60Hz with this device. How do I resolve this issue?
To output 4K to a DisplayPort display at 60Hz your monitor must support the resolution and refresh rate. If your monitor supports 4K at 60Hz (DP1.2 or higher) you may also need to set the monitor to work at 60Hz. To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. For more information about changing your monitor settings, refer to the website of the manufacturer of your monitor.

When should I use a longer video cable instead of a video extender?
Use a longer video cable whenever possible; use a video extender only when the required distance exceeds the reliable limits of standard or active cables. Explanation: Direct cabling is the preferred method for video connections because it maintains signal integrity and reduces complexity. Standard maximum cable lengths for common video signals are: Video standard Maximum length DisplayPort 50 ft. (15.2m) HDMI 50 ft. (15.2m) DVI 50 ft. (15.2m) VGA 200 ft. (71m) Active cables can extend these distances by incorporating built-in signal amplification and are designed to exceed standard length limits while maintaining specified performance. Video extenders are used when cable length requirements exceed what passive or active cables can reliably support. Extenders transmit the signal over longer distances by boosting and then restoring it, while maintaining the same video standard from input to output.