USB DVI over Cat 5e / Cat 6 KVM Console Extender w/ 1920x1200 Uncompressed Video - 330ft (100m)

Questions & Answers

Everything is hooked up, but nothing is working. What do I do?
There are some quick tests that you can complete to rule out potential issues. You can test to make sure that the following components are working correctly and are not the source of the issue: Video and Ethernet cables Mouse and keyboard Video source (such as a DVR or computer) Video destination (such as a monitor or projector) Note: When you test setup components, you should avoid using video adapters. For example, if you are converting a VGA source to HDMI for use with an HDMI extender, you should use an HDMI source when you test the components. To test your setup components, try the following: Use a different cable, mouse, keyboard, video source, and video destination in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup. Use the cable, mouse, keyboard, video extender, video source, and video destination in another setup to see if the problem is with the components or the setup. When you test your cables, it is recommended that you do the following: Test each cable individually. Use short cables when you are testing. When you test the video source and video destination, it is recommended that you do the following: Test to make sure that the video source and video destination work together without using the KVM extender. Test to make sure that the video source and video destination work together at the resolution that you want to use. Note: In order for your setup to work properly, the video source, extender, and destination all need to support the resolution that you are using.

How can I identify which DVI connector type I have or need?
You can identify the DVI connector type by the pin configuration and determine compatibility based on whether the connection supports analog, digital, or both signal types. Explanation: DVI (Digital Visual Interface) connectors are defined by their pin layout and supported signal type. The main DVI connector types are: DVI-A (17 pin) . Analog signal only DVI-D Single Link (19 pin) . Digital signal only DVI-D Dual Link (25 pin) . Digital signal only, higher bandwidth DVI-I Single Link (23 pin) . Supports both analog and digital signals DVI-I Dual Link (29 pin) . Supports both analog and digital signals, higher bandwidth DVI-A is used for analog signals (similar to VGA), while DVI-D is used for digital signals (similar to HDMI). DVI-I connectors can carry both analog and digital signals, but actual support depends on the device’s specifications. Single Link and Dual Link indicate bandwidth capacity, which affects maximum supported resolution. Typical limits are up to 1920 × 1080 @ 60 Hz for Single Link and up to 2560 × 1600 @ 60 Hz for Dual Link. However, actual resolution support depends on the capabilities of the connected devices, not just the connector type. To ensure compatibility, verify both the connector type and the signal support in the specifications of the source and display devices.

How can I connect this DVI-D output to a VGA, HDMI, or DisplayPort display?
A DVI-D output supports only digital video signaling. The type of adapter or converter required depends on the display connection you want to use. Explanation: This device features a DVI-D output, which supports digital video only. Because DVI-D does not carry analog video signals, some display types require active signal conversion. The following conversion options are commonly used: HDMI: A DVI to HDMI adapter or cable can be used because DVI-D and HDMI use compatible digital video signaling. DisplayPort: An active DVI-D to DisplayPort converter is required because DVI and DisplayPort use different signaling technologies. VGA: An active DVI-D to VGA converter is required because VGA uses analog video signaling and DVI-D outputs only digital video. Before selecting an adapter or converter, verify: The input type of the display or video destination The required resolution and refresh rate Whether the conversion requires active signal processing When multiple conversion options are available, use the fewest possible adapters and converters to maximize compatibility and maintain signal quality.

What DC barrel connector power plug types do StarTech.com products use, and what are their dimensions?
StarTech.com DC barrel connector plug types are defined in the “Plug Type” field of the technical specifications, using a letter code that specifies the connector’s outer diameter (OD) and inner diameter (ID) in millimeters for power adapter compatibility. Explanation: In StarTech.com technical specifications, the “Plug Type” field is a standardized identifier for the exact DC barrel connector size required to power a product. Each plug type is assigned a letter code that corresponds to a specific combination of outer diameter (OD) and inner diameter (ID), measured in millimeters. Common DC barrel plug type dimensions Plug Type OD ID A 2.35 mm 0.7 mm B 4.0 mm 1.7 mm C 4.75 mm 1.7 mm H 3.4 mm 1.3 mm L 5.0 mm 2.5 mm M 5.5 mm 2.1 mm N 5.5 mm 2.5 mm The DC barrel connector plug type must match both the outer diameter and inner diameter exactly. A mismatch between the StarTech.com product requirement and the power adapter connector can prevent proper fit or stable power delivery, which may result in device startup failure or intermittent operation. The plug type defines only the physical connector size. The plug type does not define electrical power requirements such as voltage, current, or polarity. The power adapter used with a StarTech.com product must match the product’s specified electrical requirements. Using an incompatible power adapter can cause device malfunction or permanent damage. This standardized DC barrel connector plug type system enables IT professionals and procurement teams to verify connector dimensions, ensure power adapter compatibility, standardize hardware deployments, and identify the correct replacement power supply for StarTech.com products.